BridgeStation Account - I am unable to login to the BridgeStation website.

BridgeStation Knowledge Base > BridgeStation Web Edition > FAQs / Known Issues

Login Page Messages and Resolutions

Before checking the messages below, please confirm that you are accessing the correct website. All BridgeStation websites are located at the following URL: www.bridgestation.co.uk/[client name]
 
For a full list of clients and login links please visit: BridgeStation Log In Links.
 
Message Resolution
Login Failed
This message is warning that either the username and/or password are incorrect.
 
You can retry, but please been aware accounts are locked after 5 failed attempts.
 
If you have forgotten your password, instructions on using the Forgotten Password function can be found here.
Your account has been locked.
Your system administrator has been informed of this event.
After 5 failed login attempts the account is locked. This is a security feature to safeguard your account and your organisation's data.

A notification is automatically sent to your account administrator who can unlock the account after speaking with you.
 
If you still can't access BridgeStation please contact the BridgeStation Help Desk: [email protected]
Your account is expired. 
Your system administrator has been informed of this event.		 The expiry date for your profile has elapsed. Expiries are set for your account as a whole as well as for individual authority access.

Please contact your account administrator for an extension.
Your account has been deactivated. 
Your system administrator has been informed of this event.		 The account administrator has deactivated your account. It can no longer be extended or reset.

Please contact your account administrator regarding reactivation.
Article ID: 57, , Modified: 3/21/2018 at 10:55 AM

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